FAQS
DO I NEED A REFERRAL FROM MY PHYSICIAN?
No, you do not need a referral from a physician to book an appointment at Change Clinic; we welcome self-referrals.
HOW MUCH DOES EACH SESSION COST?
Please contact our Intake Coordinator, Sarah, for information regarding our fees.
Psychological services are not covered by the Ontario Health Insurance Plan (OHIP), but most extended health insurance plans will partially or fully cover the costs to see a registered psychologist.
You can claim the fees you pay to a registered psychologist as a medical expense deduction on your income tax return.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
Payment may be made by Visa, Master Card, American Express, E-transfer, cheque, or cash. Payments are due after session.
Receipts signed by a registered psychologist can be submitted to extended health benefits insurers for reimbursement or can be used as medical expenses for income tax purposes.
HOW LONG IS A TYPICAL SESSION?
Each session is a "clinical hour" which is 50 minutes of therapy/treatment and 10 minutes of required record keeping and treatment planning.
WHAT HAPPENS IF I NEED TO CANCEL OR MISS AN APPOINTMENT?
We ask that you provide us with at least 48 hours notice if you need to cancel or reschedule your appointment time. We charge for missed appointments or appointments cancelled with less than 48 hours notice.
ARE YOU OFFERING IN PERSON SESSIONS YET?
During COVID-19, we are only offering sessions remotely or via telephone. We look forward to offering sessions in person soon!